A behavioral signal that reshaped onboarding
ClarityQ surfaced a clean behavioral cluster inside the radio apps: users who add stations to their favorites become significantly more engaged across every dimension — session frequency, content exploration, retention. The team had a hunch this might be true. ClarityQ proved it, segmented it, and quantified it in minutes.
Surfaced favoriting from session 1, added autoplay on first session, and designed segmented push and pop-up flows around discovery. Pop-up timing is now controlled remotely (e.g. "show on session N"), which lets the team test variations without standing up a formal A/B test.
A measurable lift across retention, engagement, and content exploration metrics, and a push notification open rate that climbed roughly 5× while the total volume of pushes dropped — less saturation, more attention.

